What We Collect and Why We Collect It
When you register, we collect your name, contact details and identity verification documents — these are required to keep your account secure and to process withdrawals correctly. When you deposit using JazzCash or Easypaisa, we record the transaction reference and wallet number so we can match
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funds to your account and resolve any discrepancies quickly. Raast transfers are logged under the same framework. We also collect device data — browser type, IP address, and session timestamps — to detect unusual login activity and protect your account from unauthorised access. Cookies track your
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session state so you stay logged in across pages; they do not store payment credentials. We do not sell your personal data to marketing firms or unrelated third parties. Data shared with payment processors, such as JazzCash or Easypaisa gateways, is limited to what those processors
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need to confirm and clear your transaction. Retention periods depend on legal obligations in the regions where we operate. Where local law in Pakistan requires us to hold records for a minimum period, we comply with that requirement. After that period, data is deleted or anonymised.
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You can request a copy of your stored data or ask us to correct inaccurate records by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.